Digitalization of Training: Challenges, Issues, and Solutions
Author: Anton Gakhov

01.11.2024 08:03

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In the era of global digitalization, all aspects of our lives are undergoing transformation. Training, which is foundational to the growth of both individuals and companies, is no exception. Today, education is rapidly digitalizing—from primary school to adult specialist training.
Tecedu Innovations for Education 4.0  Digitalization of Training: Challenges, Issues, and Solutions

In the era of global digitalization, all aspects of our lives are undergoing transformation. Training, which is foundational to the growth of both individuals and companies, is no exception. Today, education is rapidly digitalizing—from primary school to adult specialist training. This process encompasses all stages, including planning, development, delivery, and organization, as well as tracking results and monitoring changes. Yet, despite its clear advantages, the digitalization of education faces a series of challenges and issues that must be considered to harness the full potential of modern technologies in training. 

Challenges in Training Digitalization 

Digitalization of training involves the comprehensive integration of technology into educational processes. However, as practice shows, not all companies and specialists are ready for this. One of the main issues is the insufficient level of digital literacy among training professionals. Studies indicate that many of them, especially those in fields less familiar with technology, struggle to incorporate digital tools into the training process. 

Moreover, specialists often perceive digitalization as a threat to their professional roles. This sentiment manifests in resistance to adopting new technologies, especially when it involves automating learning processes. Such employees fear that their skills may become outdated and feel threatened by “replacement” with more modern digital tools. Are these fears unfounded? Partly, yes. Digitalization does indeed entail the automation of some tasks, but experts assert that it also opens up new opportunities for training professionals. 

For example, analytics platforms and automation tools can free specialists from routine tasks, allowing them to focus on more creative and strategic aspects of training, such as developing unique training programs, managing projects, and advancing educational technologies. However, this shift requires a readiness to learn and flexibility to adapt to changing conditions. 

Key Issues in Training Digitalization 

One primary issue is the lack of necessary knowledge and skills in digital technology among training professionals. Many of them do not fully realize the importance of digital tools or only have a superficial understanding of them. For instance, it’s not enough just to know which technologies exist; it’s crucial to understand which are optimal for specific learning goals and audiences. 

A second significant point is the lack of clarity around which tasks IT specialists should handle. Often, training professionals become overburdened with tasks that fall outside their expertise. This not only lowers their efficiency but also increases the risk of mistakes, especially during the implementation and testing phases of new systems. 

It’s also worth noting the issue of low motivation for improving digital literacy. Many specialists assume that digital technology is solely the domain of the IT department, and thus see no need to deepen their knowledge in this area. As a result, despite the availability of resources, companies encounter problems during the implementation and support phases of new learning technologies. 

Solutions for Training Digitalization Challenges 

For the successful digitalization of training and to minimize potential issues, training professionals need a clear set of IT skills and knowledge. It’s important to understand that these competencies don’t necessarily require deep technical expertise. Specialists must have a clear understanding of the possibilities offered by modern technologies and know how to use them effectively in their work. 

  • Improving Digital Literacy. Companies can organize internal training and professional development programs focused on mastering digital tools for education. This could include courses on learning management systems (LMS), using analytics platforms to assess training effectiveness, and basic skills with software for creating learning materials. Regular training helps not only to boost specialists’ confidence but also to make processes more efficient. 
  • Introducing the Role of “Digital Curator”. Creating a new role, the digital curator, could help training specialists navigate technological innovations. A curator, with expert knowledge in digital technology, can serve as a link between the IT and training departments, as well as provide support at all stages of implementing digital tools. 
  • Building and Promoting a Culture of Adaptation. For the effective digitalization of educational processes, a corporate culture that supports development and adaptation to change is essential. This could involve support at the leadership level, transparent communication of the benefits and goals of digitalization, and encouragement for employees to adopt new technologies. Motivation programs and support for employees who show interest in acquiring new competencies play a vital role here. 
  • Differentiating IT and Training Functions. It’s essential for training specialists to understand that they don’t need to become IT experts. Their primary role is to be aware of digital tools’ capabilities, formulate technical requirements accurately, and understand the process of working with digital technologies. This helps not only to avoid overload but also to improve the quality of training programs. 

Examples of Successful Digitalization in Training 

A successful example of implementing digital technologies in training is the use of learning management systems (LMS), which automate many aspects of the educational process. LMS platforms streamline planning, conducting sessions, and evaluating results, as well as enable quick tracking of employees’ progress. 

Some companies also incorporate augmented and virtual reality to create more immersive learning experiences. For example, virtual simulators allow engineers and technical specialists to practice equipment handling skills without exposure to risk, minimizing the cost of real equipment. This approach demonstrates that digitalization, when used wisely, can significantly improve the quality and safety of training. 

Conclusion 

Digitalization of training is a necessary step in today’s economy, where the speed of change and technological progress set new rules. However, the success of digitalization depends not only on technical solutions but also on training professionals’ willingness to develop their competencies, improve digital literacy, and adapt to new conditions. Companies that can support and motivate their employees through digital changes will not only gain a competitive edge but also foster a culture of continuous growth and innovation, which is becoming a crucial component of sustainable development in a digital economy.